230005, Grodno, st. Stefan Batory, 8
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Consent to processing of personal data (hereinafter - «Consent») is aimed at protection of rights and freedoms of individuals whose personal data are processed by the Limited Liability Company «Hotel «NEMAN», ITN 591006708, Registered office: 230005 (postcode), Grodno, st. Stefan Batory, 8, E-mail: info@hotel-neman.by (hereinafter – «Information User»)

  1. The consent was developed in accordance with the Law of the Republic of Belarus «On information, informatization and protection of information» of 10.11.2008 №455-3 (hereinafter - «Law on information») and other legislative acts of the Republic of Belarus. The terms and their definitions in this Consent are used in the meaning of the terms and their definitions given in the Law on information.
  2. Personal data refers to any biographical information: last name, first name, patronymic/ middle name; date of birth; residence address; sex; telephone; e-mail; other information in accordance with the Law on information.
  3. The User, making an order (call, consultation, offer, etc.) on the website (resource) https://hotel-neman.by/, accepts this Consent.
  4. Acceptance of an offer of Consent is the setting by the User of a graphical element in the corresponding box (ticks) on the site or the provision of personal data in the form of feedback placed on the site. By accepting the offer, the User confirms that he has indicated reliable personal data, and gives his consent to the Information User, to whom the above-mentioned resource belongs, to the processing of his personal data, as well as to the targeting of advertising materials, including notifying the User of new products and services, special offers and various events, with the following conditions:
  • This Consent is given to the processing of personal data both without and with the use of automation tools.
  • Consent to the processing of personal data of the User is given only and exclusively for the purpose of using for information about the ordered goods and services, as well as for answering the User’s communications through the form of feedback on the sites, newsletter.
  • During the processing of personal data the following actions will be performed: collection, recording, systematization, accumulation, storage, clarification (update, modification), extraction, use, transfer (distribution, granting, access), anonymization, blocking, disposal, destruction - all mentioned options only for the purposes specified in paragraph 5.2 of this Consent.
  • The transfer of personal data to third parties is carried out on the basis of the legislation of the Republic of Belarus in the field of information protection, the contract with the participation of the subject of personal data or with his consent.
  • Personal data are processed until all necessary procedures have been completed. Processing may also be terminated upon request of the subject of personal data. Personal data written down on paper is stored in accordance with the Law of the Republic of Belarus «On Archival Affairs and Records Management» of 25.11.2011 №323-3 and other legal acts in the field of archival and archival storage.
  • Consent is given, inter alia, to the possible cross-border transfer of personal data and information (advertising) alerts.
  • Consent may be withdrawn by the subject of personal data or his legal representative by sending a written statement to the Information User at the address specified in paragraph 1 of this Consent, or by sending an electronic message via the website or to the e-mail address of the Information User.
  1. The Information User reserves the right, at its sole discretion, to change and (or) supplement the Consent at any time without prior and (or) subsequent notification of the User subject. The current version of the Consent is available in the Website interface.
  2. This Consent is valid for each of the Users, comes into force from the moment the User performs the actions specified in paragraph 4 of this Consent, and is valid until the User deletes the account, withdrawal of the Consent by the User, or until the termination of the processing of personal data for the reasons specified in paragraph 5.5 of this Consent.


Privacy Policy

This Privacy Policy of personal data (hereinafter referred to as the Privacy Policy) applies to all information that this Website, which hosts the text of the Privacy Policy, can receive about the User, as well as any programs and products hosted on it.


1.1 The Privacy Policy uses the following terms:

1.1.1. «Website Administration» - employees authorized to manage the site, acting on its behalf, who organize and (or) perform the processing of personal data, as well as determine the purpose of processing personal data, the composition of personal data to be processed, actions (operations) with personal data.

1.1.2. «Personal data» - any information relating to a directly or indirectly defined or defined individual (subject of personal data).

1.1.3. "Processing of personal data" - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. “Confidentiality of personal data” is a mandatory requirement for the Website Administration to prevent their intentional distribution without the consent of the subject of personal data or other legal grounds.

1.1.5. "Website User (hereinafter referred to as the User)" - a person who has access to the site through the Internet and uses this site for his own purposes.

1.1.6. «Cookies» - a small fragment of data sent by a web server and stored on the user’s computer, which the web client or web browser sends to the web server in an HTTP request each time it tries to open a page of the respective site.

1.1.7. “IP address” - a unique network address of the host in a computer network built using the IP protocol.



2.1. The use of the Website by the User means acceptance of the Privacy Policy and the terms of processing of the User's personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Website.

2.3. The Privacy Policy applies only to this site. The Website Administration does not control and is not responsible for third-party sites to which the User can follow the links available on this site.

2.4. The Website Administration does not verify the accuracy of personal data provided by the Website User.



3.1. The Privacy Policy establishes the obligations of the Website Administration for the deliberate non-disclosure of personal data that the User provides to the Site Administration upon various requests (for example, when registering on the site, placing an order, subscribing to notifications, etc.).

3.2. Personal data authorized for processing under the Privacy Policy is provided by the User by filling out special forms on the Website and usually includes the following information:

3.2.1. last name, first name, patronymic/middle name of the User;

3.2.2. telephone of the User;

3.2.3. e-mail;

3.2.4. residence address of the User and other data.

3.3. The Website Administration also takes efforts to protect Personal data that is automatically transmitted in the process of visiting the Website pages:

  • IP address;
  • cookie data;
  • browser information (or other program that accesses the Website);
  • access time;
  • URL of visited pages;
  • referrer (previous page URL), etc

3.3.1. Disabling cookies may result in the inability to access the site.

3.3.2. The site collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the correctness of operations being conducted.

3.4. Any other personal information unspecified above (purchase history, used browsers and operating systems, etc.) is not subject to deliberate disclosure, except as provided in paragraphs. 5.2. of the Privacy Policy.



4.1. The Website Administration may use the personal data of the User for the following purposes:

4.1.1. Providing the User with access to personalized resources and personal offers of the Website.

4.1.2. Establishing feedback with the User, including sending notifications, requests concerning the use of the site, service provision, processing requests and applications from the User.

4.1.3. Identification of the User’s location to ensure security, fraud prevention.

4.1.4. Confirmation of the accuracy and completeness of personal data provided by the User.

4.1.5. Providing the User with effective customer and technical support in case of problems related to the use of the Website.

4.1.6. Providing the User with his consent, special offers, newsletter and other information on behalf of the Website or on behalf of the Website partners.

4.1.7. Implementation of advertising activities with the consent of the User.

4.1.8. Providing the User with access to third-party sites or services of partners of this site in order to receive their offers, updates or services.



5.1. The processing of the User's personal data is carried out without time limit, in any legal mean, including in personal data information systems using automation tools or without using such tools.

5.2. Personal data of the User may be transferred to authorized state authorities only on the grounds and in the manner established by current legislation.



6.1 User Obligations:

6.1.1. Provide correct and truthful personal data required for using the Website.

6.1.2. Update or supplement the personal data provided in case of changes of this information.

6.1.3. Take measures to protect access to its confidential data stored on the Website.

6.2. Website Administration Obligations:

6.2.1. Use the information received solely for the purposes specified in paragraph 4 of the Privacy Policy.

6.2.2. Do not disclose any personal data of the User except sub-paragraph 5.2. of the Privacy Policy.

6.2.3. Block personal data relating to the relevant User from the moment the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification is contacted or requested, in case of revealing unreliable personal data or illegal actions.



7.1. The Website Administration is responsible for the deliberate disclosure of the User's Personal Data in accordance with current legislation, with the exception of cases provided for in sub-paragraph 5.2. and 7.2. of the Privacy Policy.

7.2. The Website Administration is not responsible for loss or disclosure of Personal Data If this confidential information:

7.2.1. Became public domain before its loss or disclosure.

7.2.2. Was obtained from a third party before it was obtained by the Website Administration.

7.2.3. Was obtained by third parties through unauthorized access to the Website files.

7.2.4. Was disclosed with the consent of the User.

7.3. The User is responsible for the legitimacy, correctness and truthfulness of the provided Personal Data in accordance with current legislation.



8.1. The submission of a claim (a written proposal on the voluntary settlement of the dispute) is obligatory prior to the filing of a lawsuit in court on disputes arising from the relationship between the User and the Website Administration.

8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing of the results of the consideration of the claim.

8.3. If the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation.

8.4. The current legislation applies to this Privacy Policy and the relationship between the User and the Website Administration.



9.1. The Website Administration has the right to make changes to the Privacy Policy without the consent of the User.

9.2. The new Privacy Policy takes effect from the moment it is posted on the Website, unless otherwise provided by the new version of the Privacy Policy.